Current rate information and online reservations for your stay with us are available 24/7 by simply clicking the button below. Should you have any questions about our Guest House or the amenities we offer, we would be happy to help you through the steps of booking the perfect vacation, romantic getaway, cycling stopover, group or family gathering. Please give us a call!
Kenwood Oaks Guest House is a small property where every Guest reservation made is both important and special to us. We will do our utmost to ensure that your stay is memorable and relaxed, and that you will want to return again and again. Please read, understand, and adhere to our Policies listed below, and feel invited to call us with any questions.
DEPOSIT: A one night deposit or 50% of your stay, which ever is greater, is VERIFIED with your credit card upon reservation. The deposit is NOT PROCESSED unless there is a problem with late-notice cancellation or a no-show by you (described below). PLEASE NOTE that we will request to process your credit card and secure payment ONCE YOU HAVE ARRIVED, and not before!
PAYMENT: We prefer payment by cash or check, although we now accept VISA, MasterCard or Discover credit cards. Despite having given credit card information to secure your reservation, YOU WILL STILL NEED TO PRESENT US WITH SOME FORM OF PAYMENT PRIOR TO YOUR DEPARTURE from Kenwood Oaks Guest House. Thank you.
CANCELLATION: If your travel plans change and you must cancel your reservation, you must notify us at least 7 (seven) days** prior to your arrival date for a cheerful refund of your deposit, less a $25 processing fee. Holiday periods and long/Special Event weekends (i.e., Christmas/New Year ~12/20 thru ~1/2; Thanksgiving, Memorial Day, President’s Day, Labor Day, etc.) require a fourteen (14) day cancellation notice.
**In the unlikely event that you must cancel with less than the requisite seven (7) or fourteen (14) days notice, shorten your stay, or check out early, please understand that we must ask you to take responsibility for your entire reservation. If we can rebook your room(s), a full or partial refund will be made. No-shows will be held responsible for the total amount of their reservation.
VERY IMPORTANT REGARDING YOUR ARRIVAL TIME:
*****CHECK-IN is between 4:00 and 6:00 pm. You must select an Estimated Time of Arrival (“ETA”) when you book your reservation. If you think you will arrive later than the stated time when you booked your reservation, YOU MUST CALL and let us know, as THERE MAY BE NO ONE HERE TO LET YOU IN. Kenwood Oaks is NOT STAFFED to accept early check-ins or wait for late arrivals outside of your stated ETA. IF YOU DO NOT ARRIVE AS NOTED ON YOUR RESERVATION OR DO NOT CALL US TO LET US KNOW OF ANY CHANGE IN YOUR SCHEDULE, WE CANNOT ACCEPT RESPONSIBILITY FOR ANY INCONVENIENCE THAT THIS MAY CAUSE YOU. It is our desire to make everything about your visit to Kenwood Oaks Guest House positive and enjoyable by encouraging you to please be sure to communicate with us about to us any change in your scheduled arrival time. Thank you.
NOTE: We have a two (2) night minimum stay at all times, and a three (3) or four (4) night minimum stay for most Holidays and Special Event weekends. If you wish to stay for one night only at any given time, it may be possible to make those arrangements. In addition to any revised room rates, a booking/cleaning surcharge of up to $50 per room may apply. Please call us to discuss your plans at: (707) 833-1221.
CHILDREN: Children are welcome to stay in The Cottage only, and must be under adult supervision at all times. For families traveling with children aged 12 years or under, a refundable $250 damage/cleaning deposit is also required upon reservation. Children are not permitted in the Main House Rooms, unless special arrangements have been made.
PETS: We love animals, although pets are welcome by PRIOR ARRANGEMENT ONLY, and not in all rooms. PLEASE CALL US BEFORE ARRIVING WITH YOUR PET, as an on-line reservation is NOT SUFFICIENT to guarantee that your pet will be permitted to stay at Kenwood Oaks.
DAMAGES: In the unfortunate event that something at Kenwood Oaks is damaged by you, your Guests, your children and/or your pets during your stay, please understand that the repair or replacement of such is your responsibility. Although we will gladly discuss it with you, we reserve the right to charge your credit card for repair and/or replacement costs as deemed appropriate by our management.
COOKING: Cooking is permitted in The Cottage only. If you cook and do not leave the kitchen clean when you check-out, a cleaning charge of up to $100 will be added to your bill. There are no kitchen privileges available in the Main House unless special arrangements have been made.
CHECK IN / CHECK OUT: Check in is between 4:00 and 6:00 PM. Check out is by 12:00 noon. If you need to arrive or check out at any different time(s), you must make arrangements with us in advance.
ADDITIONAL GUESTS: All Room Rates are based on a two (2) person per room occupancy. If it is possible to accommodate additional Guests in your room, the cost per night is $35 per person, plus tax. Please advise us in advance of any additional Guests that you would like to stay in your room with you.
THANK YOU so much, and we will be delighted to have you as our Guests at Kenwood Oaks!